A few years ago my suitcase went missing en route to a wedding in Thailand...
Inside the suitcase were my suit and shoes for the wedding. A wedding at which I would be the Best Man. I needed that suitcase.
The hotel I was staying at went above and beyond the call of duty to call the airline and airport repeatedly.
"What does the suitcase look like?" asked one of the staff.
"I'll draw it for you," I said.
The people at reception seemed surprised by my drawing. They smiled and passed it around. I don't know whether the drawing helped or not, but the suitcase got delivered to my door a couple of anxious days later.
Just in time for the wedding.
Richard Pettitt, cartoonist.